Processors and Service Centers
The major steel mills focus primarily on large-volume runs of standard widths and gauge tolerances, and their natural customers are large-volume users, such as automotive, appliance, and construction customers. Many end-use customers, however, require smaller volumes, more precise delivery schedules, and more specific lengths, widths, gauge, shape, metallurgical structure, and surface qualities than the major mills offer. Those end users also cannot justify carrying large amounts of inventory, or investing in equipment that may be only partially utilized.
Somewhere between the major mills and many end-use customers lies a need for an intermediary to perform services such as breaking bulk material into smaller lots; processing commodity-like grades into material with specific size, shape, and metallurgical characteristics; and distributing material on a timely basis. The international stock market categorizes these various companies as service center or processor based on the majority of a companys business. It is important to note, however that the descriptive distinction between service centers and processors can blur as service centers offer more general lines of processing and as some processors offer more inventory and distribution services.
It is also important to note that each portion of the service offered will garner a price meant to cover the cost of that service plus a small profit. As would be expected,the distribution side of these companies will focus on turning inventory as quickly as possible; as more processing equipment capabilities are added, however, management focus turns to utilization as a profit-margin driver |